We are here for you
We receive hundreds of inquiries from all over the world about our water treatment systems, which are urgently needed for the treatment of corona patients with severe courses of disease.
Many customers ask us to deliver as quickly as possible, and every day we receive new orders as well as order increases, or emergency equipment is needed overnight.
The production and delivery of the single-user reverse osmosis systems have the highest priority. Capacities of almost all business units have been ramped up. Even our external warehouses are empty. Every available part has been installed at the site by means of retrieval actions. Overtime, weekend activities and the virus itself have not gone unnoticed by us either. However, cross-departmental and cross-company support, good teamwork, mutual understanding and encouragement will carry us through this phase. After the pandemic, we will find a creative way to thank all those involved.
Today, we would like to thank our suppliers again in advance, some of whom are doing the almost impossible, so that things can continue at DWA. We would also like to thank our forwarding agents and the many truck drivers who bring goods every hour or collect deliveries for our end customers.
It is our daily endeavour to keep promised delivery dates, to shorten them at best and to avoid bottlenecks. We are optimistic that with the help of our suppliers and our team we will be able to further reduce delivery times. You can be sure that we all do our best, because we are aware of our responsibility.
Thank you for your trust and understanding.
Your DWA Team